Referral Partners are organizations that may or may not have a strategic presence in the restaurant services marketplace. Improving Restaurants Referral Partners identify new opportunities and are compensated for their involvement in the selling process. All business is sold through Improving Restaurants with the referring partner receiving a commission upon Improving Restaurants receiving payment from customer. Fees: $0.
Improving Restaurants Referral Partners receive access to marketing, training materials and partner portal. Referral Partners also benefit from an Improving Restaurants Partner Operations Specialist resource.
| Responsibility | Partner | Improving Restaurants |
| Generate qualified leads | X | |
| Sell Improving Restaurants subscriptions, licenses and services | X | |
| Deliver solution hosted from Improving Restaurants' hosting environment or on–premise using customer’s infrastructure or appliance-based solution | X | |
| Maintain customer relationship | X | |
| Resolve customer support incidents – Severity Levels 1, 2, and 3 | X |
