What we do

Improving Restaurants is a premier provider of real-time business intelligence tools for the restaurant industry. Our platform is specifically developed with the quick-service, fast-casual, and fine-dining restaurant in mind.

Improving Restaurants focuses on developing the latest technology and software to improve the restaurant industry's efficiency, customer service, brand awareness, sales and profits.

We help in several aspects of running a restaurant.

1. Identify your market - We help you build a profile of each customer to better individualize your marketing campaigns. We help answer these questions; who are my customers (age group, gender, income level, race)? How often do they visit my locations? What do they order every time they come in? How far do they live from my restaurant? Do they have kids? What other restaurants do they visit?
2. Drive Traffic - We drive traffic to your restaurant using blast marketing that includes email marketing, SMS marketing and Mobile Marketing.
3. Measure satisfaction - We ensure that your customers are having great experiences and measure customer feedback using our Enterprise Feedback Management.
4. Engage & Reward - We reward your customers with perks for choosing you over a competition using our loyalty program.
5. Repeat Business - We keep them engaged and interact with them using mobile apps and website.
6. We keep track of servers and managers’ activities while at work to ensure they are following SOP, standard operating procedures, through our real-time employee theft & fraud preventions
7. Save Money - Once we have all of this data together, we correlate it to sales and how successful you are. We show you what works and how to do more of what works to keep growing.
8. Lastly we help you be more efficient through our partnership agreements.
   1. SpenDifference – help you save money on your food cost
   2. GPnet – Save your time & money by streamlining your supply chain management

 

 

Our Vision

Create a unified business intelligence platform to increase the restaurant industry’s efficiency, customer service, brand awareness, sales and profit through effective and personalized marketing.

 

Our Mission

Develop intelligent software and fill the gap in lack of communication among technology software companies used by the restaurant industry. Our focus is to create the ultimate SINGLE unified platform to manage multiple services in ONE platform. We aggregate the results from our Customer Experience Management, Employee Theft & Fraud, Blast Marketing (SMS, Mobile, E-Mail), Website, Mobile App, Online Ordering, Gift Card & Loyalty Clubs and correlate them to sales & profit.

 

 

OUR TEAM